At XIA Fashion Jewellery, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward exchange and replacement process. Please read the following policy carefully:
1. Eligibility for exchange:
Items can be exchanged within 15 days from the date of receipt.
To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when you received it.
2. Exchange Process:
To initiate an exchange, please contact our customer support team at xiacares@gmail.com or WhatsApp us at 9220552116 with your order number.
4. Refund Process:
Once the returned item is received and inspected, we will process your refund within 14-15 business days.
5. Damaged or Defective Items:
If your item is damaged or defective, please contact us immediately with a photo sothat we can arrange a replacement or refund with no additional cost.
This elegant necklace and earrings set features a captivating filigree design with a heart-shaped pendant as the centerpiece. The necklace rests gracefully on the neckline, while the matching earrings add a touch of movement and sparkle. The intricate detailing and high-quality craftsmanship make this...
This pendant necklace and earrings set features a captivating design with a teardrop-shaped pendant as the centerpiece. The pendant is adorned with sparkling stones, creating a dazzling look. The necklace is complemented by matching earrings with similar teardrop accents, adding a touch of sophistication....
These Swirling Elegance Drop Earrings are a statement piece. The earrings feature a unique swirling design adorned with sparkling white stones. These earrings create a mesmerizing effect. A delicate pear-shaped drop adds a touch of elegance to your look. Specifications: High-quality silver stones with...
